THE NATIONAL SKILLS ACADEMY IN FINANCIAL SERVICES
St Andrews House, St Andrews Street, Norwich, NR2 4TP - 01603 773710

Lukas-cv

Full Name: 
Lukas Stika
Current or most recently completed course: 
The Shirehall Pizza Company as Pizza Hut
Specialist areas: 
General Management
Personal Profile: 

I am punctual, reliable, quick to learn and work well under pressure, either as part of a team or alone. I am straightforward and positive with a friendly disposition and a good sense of humour. This has helped me in the supervision of staff and in my many dealings with clients and the public.

Education & Qualifications: 

Currently study FdA Business Management

High technical school (School Leaving Certificate With Maturita From Technical/Vocational Schools, comparable to GCE A Level or AVCE/BTEC in the UK)

Courses: Assertiveness, Management Skills, Memory Training, MS Excel, MS Word, PeopleSoft, Access, OCR Level 2 Certificate in Adult Numeracy and Literacy

Work Experience: 

06/2006 – Date Delivery Driver/ Shop assistant (PizzaHut)

- Delivering orders, handling cash, customer service
- Taking, preparing, checking orders
- Helping out in kitchen and shop

08/2004 – 05/2006 Supervisor (Altys a.s.)

- Facility Management service team leader
- Reporting, budgeting and forecast
- Responsibility for cost centres
- Cooperation with other divisions in the field of HR
- Preparing of contracts

07/2002 – 07/2004 Trusteeship coordinator (Reflexim – Komerční Banka a.s.)

- Administration of client’s property
- Service and support for client’s branches
- Providing delivery of work, services and material
- Preparing of contracts in the field of property administration
- Negotiations with suppliers
- Representation of the client as a client’s agent
- Coordinating and taking delivery of services for the client
- Team leading

04/2001 – 03/2002 Self employed

- Business and service agency

11/1999 – 03/2001 Chief of preparation (Friga Coil)

- Providing produce preparation and team leading
- Coordination of order and produce
- Adjusting and service of semiautomatic machines

12/1997 – 08/1998 Business representative (W+W Marketing)

- Planning of sales
- Motivating of sellers in branch stores
- Direct sales

01/1993 – 09/1997 Office executive (Česká pošta/ Czech Post)

- Responsible for coordination, documentation and transportation of valuable parcels

Skills: 

- IT Literate
- Languages – Fluent Czech(Native), English, Slovak and basic knowledge of Russian
- Team Leading
- Customer Service

Computer knowledge: MS Win, MS Office, Internet, PeopleSoft(Oracle), Databases user

Driving license: B, C, T (car, truck, farm machinery)

Achievements: 

I was succesfuly leading a team of 15 workers in the field of facility management in the Altys Company. My responsibility was to manage the cost centres and lead working teams taking care of client service.

Live, work and study in different environments, languages and cultures.

Contact Details: 

Email: lukas.stika@gmail.com
Mobile: 07758286007

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